Connect Commbots with your CRM, ERP, and tools
Unify customer conversations across WhatsApp, web chat, and social channels — then sync every interaction with the systems your team already uses.
Connect your entire stack
Explore integrations
Select a CRM, ERP, or platform to see how Commbots fits into your workflow.
Salesforce
Keep sales and support aligned by syncing chat conversations, leads, and cases directly into Salesforce.
Capabilities
Use cases
Lead capture from WhatsApp
When a prospect shares their details in chat, Commbots creates or updates a Salesforce Lead with conversation context attached.
Support case routing
Escalated chats automatically open a Salesforce Case with full transcript, priority, and assigned owner.
Pipeline visibility
Sales reps see chat history on Opportunity records so follow-ups are informed and timely.
How it works
Customer messages on WhatsApp
Commbots qualifies intent
Record synced to Salesforce
Team notified instantly
One platform, unified workflows
Commbots sits at the center of your customer communication stack. Messages flow in from every channel, sync with your CRM or ERP, and trigger the right action — without switching tools.
- Real-time bi-directional sync
- No-code setup for popular platforms
- Enterprise-ready API & webhooks
- Secure data handling and audit trails
Ready to connect your stack?
Talk to our team about integrating Commbots with your CRM, ERP, or custom systems.