Guides to get your WhatsApp workspace live
Practical answers for UAE teams adopting WhatsApp Business with Commbots — from API basics to onboarding and developer access.
Latest guides
Practical WhatsApp playbooks for UAE teams — written to rank and convert.
WhatsApp Onboarding Options Explained: WABA, Coexistence, and More
A practical comparison of how businesses connect WhatsApp — from the Business app alone to Cloud API with a new WABA, coexistence on an existing number, or migration from another provider.
Read guide →WhatsApp ComplianceWhatsApp Template Approval in the UAE: What Gets Approved (and What Gets Rejected)
A practical guide for UAE teams submitting WhatsApp message templates — categories, review expectations, rejection fixes, and how Commbots helps you go live with compliant campaigns.
Read guide →AI WhatsApp ChatbotAI WhatsApp Chatbots for UAE Businesses: Setup, Use Cases, and Best Practices
Use bilingual AI to answer first, qualify leads, and hand over to your team — without losing the personal WhatsApp experience customers expect.
Read guide →WhatsApp Business APIWhatsApp Business API in the UAE: A Practical Guide for Businesses
Everything UAE teams need to connect an official WhatsApp number, send compliant templates, and manage replies in a shared inbox.
Read guide →Commbots CampaignsHow Businesses Can Generate Leads and Engage Customers with WhatsApp Campaigns
Turn customer lists into conversations, enquiries and measurable business opportunities with Commbots Campaigns.
Read guide →Start here
How WhatsApp Business API works
WhatsApp Business API (WABA) lets multiple agents share one official number. Commbots connects your WABA, manages templates, and routes chats into a shared inbox.
Onboarding checklist
Choose your path — new WABA, coexistence on an existing Business app number, or BSP migration — then connect WhatsApp, invite agents, and publish templates. See our onboarding options guide.
API and webhooks overview
Use the Commbots REST API (SmartKey) and webhooks to sync leads, send messages, and connect internal systems. Explore details on the Integrations page.
Platform vs Meta fees
Commbots AED plans cover software. Meta bills WhatsApp conversations separately by category and country — ask our team for UAE estimates.
Common questions
Do I need a Meta Business Portfolio?
Yes. Connecting WhatsApp Business API requires a Meta Business Portfolio and an eligible phone number. Our team can walk you through signup.
Can Property Finder and Bayut leads enter the same inbox?
Yes. Commbots can receive Property Finder and Bayut inquiries via webhooks so UAE agencies respond beside WhatsApp chats.
Is there a built-in CRM?
Yes. Commbots includes leads, pipelines, quotes, invoices, and tasks — you do not need a third-party CRM to start.
Where do I find developer documentation?
Start with Integrations for webhooks and REST API capabilities, then contact support for API credentials and Postman collections.
Need a guided setup?
Book a demo with our Dubai team, or view plans when you are ready to purchase.